Is Your Message Clear?

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Phone On calling a potential coporate client the other day I was greeted with what now seems to be the standard automated reception.

"Thank you for calling XYZ Company, please listen carefully to ALL the options before selecting.

1. If you know the extension number of the person you are calling enter it NOW.

Does that mean I do not have to wait for all the options then? ……….I guess so.

What does your voicemail say about your brand? Is it clear or are there mixed messages or unclear instructions?

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