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Last mention of retail I promise (at least for this week!)

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Tim Hortons, who I wrote about the other day have been identified in a National Post article today as a Canadian cultural icon " A swig of elusive Canadian identity can be found at the bottom of a humble brown paper coffee cup. So says a Canadian sociologist in newly published research that argues Tim Hortons has shifted from simple purveyor of caffeine and pastries into a cultural icon. "They're… Read More »Last mention of retail I promise (at least for this week!)

I am being stalked for poor customer service experiences

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Two instances in two days – cannot be coincidence! Lining up at a busy Blockbuster, one person on the register at 5 pm on a Sunday evening! Other employee wandering around with lost look on her face, observes line up of at least 10 people – "Shall I go empty the drop off box before I leave?" AAAARRRGGHGHHHHHH! Then says "I wonder who is due in on evenong shift tonight?"… Read More »I am being stalked for poor customer service experiences

Always Tim Hortons

For those that know me Tim Hortons is not my coffee stop. In fact I will usually drive past 5 Timmies to get to a Starbucks – just for black coffee. It's the experience after all. Today I had to stop at a Timmies – kids were hungry and time was short. It never ceases to amaze me the sheer volume that a Timmies handles, average spend well under $5… Read More »Always Tim Hortons

It’s Getting Scary Out There

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It's certainly become apparent that the world has changed over the past few weeks and for many it has become a concerning and worrying time. I have had several conversations with good friends and associates in the last few days who have come out on the wrong end of what's happening. I have been there twice myself in previous cutbacks and would not wish it to happen to you so… Read More »It’s Getting Scary Out There

Are you starting to feel the heat in your job?

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When you have an 'I Hate My Job day' (Even if you're retired, you sometimes have those days)Try this out: On your way home from work, stop at your pharmacy and go to the thermometer section and purchase a rectal thermometer made by Johnson & Johnson Be very sure you get this brand. When you get home, lock your doors, draw the curtains and disconnect the phone so you will… Read More »Are you starting to feel the heat in your job?

What a difference a day makes

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Looking out of my Seattle hotel room early this morning (trying to stay on Ontario time), it really struck me the differecne between last week in New York and now. Everywhere you look in Seattle are construction cranes – it's booming – and it's exciting, people are positive about the city – it is becoming a destination of choice to work, the outdoors lifestyle is attractive to many and the… Read More »What a difference a day makes

Have you heard the news in New York?

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Currently working with a client in New York, the discussion is all about Wall Street and the impact that may or may not have on their business. Do you know anyone at Lehman (or others concerned about their careers in the financial market)? – then check out this FREE offer! Financial market career advice for FREE!

Congratulations on your new job – NOT!

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Just came across a new branding blog Dim Bulb by Jonathan Salem Baskin, author of Branding Only Works on Cattle and saw this post today – a memo to Mark Snyder the new VP- Chief Marketing Officer at K-Mart congratulating him on his new job. Whilst humorous (and biting) it still makes some very important points about the changing landscape for branding – and made me think equally about how… Read More »Congratulations on your new job – NOT!

Are you NOT on LinkedIn? – So What!

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I have just been made aware of a potentially career damaging (or at the very least heart stopping!) action that may happen with your LinkedIn profile – IT COULD DISAPPEAR! Fellow Personal Brand Strategist – Jason Alba at Jibber Jobber has just put a posting out about the threat of losing your Linked In profile – and more importantly what to do about at least preserving your contacts and profile… Read More »Are you NOT on LinkedIn? – So What!

Canada’s Future Leaders

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This time of year is always one of my favourite from a business point of view (as well as normally because summer has arrived – although it seems to keep disappearing this year!). Today was the annual awards ceremony for Canada's Top 20 Under 20 and each year for the past few years I am invited in to meet with the recipients and deliver a personal brand workshop for them… Read More »Canada’s Future Leaders