Is Your Message Clear?
On calling a potential coporate client the other day I was greeted with what now seems to be the standard automated reception. "Thank you for calling XYZ Company, please listen carefully to ALL the options before selecting. 1. If you know the extension number of the person you are calling enter it NOW. Does that mean I do not have to wait for all the options then? ……….I guess so.… Read More »Is Your Message Clear?